Lotus Haven Hotel Privacy Policy

Privacy Policy

At Lotus Haven Hotel, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with us.

Information We Collect

We collect personal information that you provide to us directly, such as when you make a reservation, sign up for our newsletter, or contact us with inquiries. This information may include your name, email address, phone number, and payment details.

Additionally, we may collect information automatically when you visit our website, including your IP address, browser type, operating system, and browsing behavior. This helps us improve our website and provide a better user experience.

How We Use Your Information

We use your personal information to provide you with the services you request, such as processing reservations, responding to inquiries, and sending you updates about our hotel. We may also use your information for marketing purposes, such as sending promotional offers and newsletters. You can opt out of marketing communications at any time by following the unsubscribe instructions in the emails we send.

We may use aggregated and anonymized data for analytical purposes, to understand trends and improve our services.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as required by law or as necessary to provide our services. This may include sharing your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep your information confidential.

Security of Your Information

We implement a variety of security measures to maintain the safety of your personal information. These measures include using secure servers and encrypting sensitive information transmitted online. However, please be aware that no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to access, correct, or delete your personal information held by us. If you wish to exercise these rights, please contact us at [email protected]. We will respond to your request as soon as possible.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically to stay informed about how we are protecting your information.

If you have any questions or concerns about our Privacy Policy, please contact us at [email protected]. We are here to assist you.