Terms and Conditions - Lotus Haven Hotel

Terms and Conditions

Welcome to Lotus Haven Hotel. By accessing and using our website and services, you agree to comply with the following terms and conditions. Please read them carefully.

1. Introduction

These Terms and Conditions govern your use of our website, services, and booking process. By using our services, you accept these terms in full. If you disagree with any part of these terms, please do not use our website or services.

2. Booking and Reservations

All bookings and reservations made through our website are subject to availability and confirmation. We reserve the right to refuse any booking at our discretion. Once a reservation is confirmed, you will receive a confirmation email with the details of your booking.

3. Payment and Cancellations

Payment for your stay must be made in full at the time of booking or upon check-in, depending on the terms specified in your booking confirmation. Cancellation policies vary depending on the rate and package you choose. Please refer to your booking confirmation for specific cancellation terms. Refunds will be processed according to our cancellation policy.

4. Check-In and Check-Out

Check-in time is from 2:00 PM, and check-out time is by 12:00 PM. Early check-in or late check-out may be available upon request and subject to availability. Additional charges may apply.

5. Guest Responsibilities

Guests are expected to behave responsibly and respect the property, staff, and other guests. Any damage caused by a guest to the hotel property will be charged to the guest's account. We reserve the right to refuse service or terminate the stay of any guest whose behavior is deemed inappropriate.

6. Privacy Policy

Your privacy is important to us. We collect and use your personal information in accordance with our Privacy Policy. By using our services, you consent to such processing and warrant that all data provided by you is accurate.

7. Limitation of Liability

Lotus Haven Hotel will not be liable for any indirect, incidental, or consequential damages arising from your use of our website or services. Our liability is limited to the amount paid by you for the booking.

8. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of India.

If you have any questions or concerns regarding these Terms and Conditions, please contact us at [email protected].